Only your address details can be updated directly through your PRYPCO Mint account. All other changes, including email or phone number updates, require support assistance due to security and regulatory requirements.
What can you update yourself
From your account settings, you can update your address details. Changes to your address are applied directly once saved.
📍 How to update your address details
Open the PRYPCO Mint app
Tap the menu icon (☰) in the top-right corner, next to the notification bell
Select Account settings
Tap Personal details
Click the pencil icon next to Residential address to update your information
What requires support and assistance
For security and regulatory reasons, the following details cannot be updated directly by customers:
Email address
Phone number
Legal name
Verified identity or personal/identity documents
If you need to update any of these, please send an email to our support team at support.mint@prypco.com using your PRYPCO Mint account registered email. The team may request additional information or documents to process your request.
Important to know
Some updates may require review or re-verification by our compliance team, in line with VARA regulatory requirements. PRYPCO Mint support will guide you through the required steps.